Alert Information (Error Code Response Guide)

Code

Text

Severity

MsgGroup

Description

Action Required

Actionable (Yes/No)

Incident (Yes/No)

Code

Text

Severity

MsgGroup

Description

Action Required

Actionable (Yes/No)

Incident (Yes/No)

101X

Too many brokers not synced on cluster ABC

Critical

BrokerSyncComponent

The synchronization issue between brokers in cluster ABC is leading to data inconsistency.

  1. Restart BrokerSyncComponent. 2. Check cluster logs for errors. 3. Escalate to on-call team if unresolved.

Yes

Yes

202Y

Database connection timeout on application XYZ

Warning

DBConnectionComponent

Application XYZ failed to establish a DB connection. Connection timeout after 30s.

  1. Retry connection. 2. Verify DB credentials. 3. Run CONN_RETRY [db_id]. If failure persists, escalate to DB admin.

Yes

No

303Z

Low disk space on storage server

Normal

StorageComponent

Storage server below 10% disk space, leading to potential write failures.

  1. Clean up unnecessary files. 2. Run DISK_CLEAN. 3. Schedule disk expansion if disk usage remains high post-cleanup.

No

No

404A

Application ABC unable to connect to third-party API

Critical

APIConnectionComponent

Failure to connect to third-party API; API downtime causing service interruptions on application ABC.

  1. Retry API connection. 2. Check API provider status. 3. Escalate to API provider if failure persists beyond 10 minutes.

Yes

Yes

505B

High memory usage on server XYZ

Warning

MemoryComponent

Server XYZ exceeding 90% memory usage, risking performance degradation.

  1. Free up memory by restarting non-essential services. 2. Run MEM_CLEAN. 3. Monitor memory usage closely for further spikes.

Yes

No