Jira Service Management

{"xsrfToken":"fd958492c4f5ae52127b5e35c71937606bb7a131_lout","branding":{"id":"2","key":"req","name":"Squirro Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ae9d7707-1167-486a-9492-ebc4af40678c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YzcwOWI1ZC04MWZhLTQxMTktYTI4Yi1lM2IxMjg3NmY2ODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlOWQ3NzA3LTExNjctNDg2YS05NDkyLWViYzRhZjQwNjc4YyI6WyJyZWFkIl19LCJleHAiOjE3MzU1Nzk5MDIsIm5iZiI6MTczNTU3OTMwMn0.p7h-aeRrNl4j3yWcQ_Q7qrQlAncqFkD5RcBxYA7WPs4&client=6c709b5d-81fa-4119-a28b-e3b12876f683&mode=fit","logoId":"ae9d7707-1167-486a-9492-ebc4af40678c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Squirro Support Helpdesk","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Squirro Support Helpdesk","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#46a8d1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1bf4d34d-c9df-4760-b6a9-0c14f362c915/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YzcwOWI1ZC04MWZhLTQxMTktYTI4Yi1lM2IxMjg3NmY2ODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiZjRkMzRkLWM5ZGYtNDc2MC1iNmE5LTBjMTRmMzYyYzkxNSI6WyJyZWFkIl19LCJleHAiOjE3MzU1Nzk5MDIsIm5iZiI6MTczNTU3OTMwMn0.PCytkWElRmH-59mGbDdvVepZt_FQ56GfG2axY1XnmBU&client=6c709b5d-81fa-4119-a28b-e3b12876f683&height=300&mode=fit","bannerMediaApiFileId":"1bf4d34d-c9df-4760-b6a9-0c14f362c915","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"req","projectId":12001,"serviceDeskId":2,"name":"Squirro Support","description":"Welcome! You can raise a Squirro Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"24","name":"Customer Feedback","descriptionHtml":"","callToAction":"Customer Feedback","introHtml":"Let us know your idea for a new feature.","icon":15045,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15045","groups":[6],"key":""},{"id":"19","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":15017,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15017","groups":[6],"key":""},{"id":"21","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":15000,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15000","groups":[6],"key":""},{"id":"77","name":"Squirro GPT Related Question","descriptionHtml":"","callToAction":"Squirro GPT Related Question","introHtml":"Any question related to our Squirro GPT Offering","icon":15025,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15025","groups":[6],"key":""},{"id":"18","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":15006,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15006","groups":[6],"key":""},{"id":"76","name":"Training / Certification Support","descriptionHtml":"","callToAction":"Training / Certification Support","introHtml":"Questions and Issues regarding our Academy & Certification at <a href=\"https://learn.squirro.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://learn.squirro.com</a>","icon":15036,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15036","groups":[6],"key":""},{"id":"22","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":15026,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15026","groups":[],"key":""},{"id":"20","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":15025,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15025","groups":[],"key":""},{"id":"23","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":15010,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15010","groups":[],"key":""},{"id":"25","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":15032,"iconUrl":"https://squirro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15032","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[77,18,24,76,19,21]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b4748fc5-7b1a-3357-b631-a3747b3a36f8","appLinkName":"System Confluence","appLinkUrl":"https://squirro.atlassian.net/wiki","spaceKey":"REQ","spaceName":"Squirro Support","spaceUrl":"https://squirro.atlassian.net/wiki/spaces/REQ","isServer":false},"labels":[],"projectKey":"REQ","serviceDeskId":2,"kbLinkDomainURLs":["https://squirro.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"REQ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YzcwOWI1ZC04MWZhLTQxMTktYTI4Yi1lM2IxMjg3NmY2ODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAwMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzU1ODA1MDIsIm5iZiI6MTczNTU3OTMwMn0.AV6IN1uQtjTuvmpm9aDLAQDYYl0ByLIppcPl2sO5Xx8","targetCollection":"upload-project-12001","endpointUrl":"https://api.media.atlassian.com","clientId":"6c709b5d-81fa-4119-a28b-e3b12876f683","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://squirro.atlassian.net/wiki","kbLinkDomainURLs":["https://squirro.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=squirro","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fd958492c4f5ae52127b5e35c71937606bb7a131_lout","baseUrl":"https://squirro.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://squirro.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6c709b5d-81fa-4119-a28b-e3b12876f683","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"722d36fdf4a640289d3a4ab58727a7f9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}