Help Center

Welcome to the Squirro Support Helpdesk

Portals

  1. Product Feedback

    Welcome! You can raise a request for Product Feedback using the options provided.

  2. Squirro Support

    Welcome! You can raise a Squirro Support request from the options provided.

  3. Chat-Test

    Welcome! You can raise a request for Chat-Test using the options provided.

  4. Academy Feedback Portal

    Welcome to the Academy Feedback portal!
    Please use this tool to report any issues, request updates, or suggest improvements.

Suggested forms

  • Report a bug in Product Feedback

    Spotted a bug? Let us know! Use this form to report any issues or glitches you’ve encountered, so we can fix them quickly and keep things running smoothly.

  • Suggest improvement in Product Feedback

    Help us make things better! We’d love to hear your thoughts on how we can improve our current features. Share your feedback, and let us know where we can make adjustments to deliver an even better experience.

  • Technical support in Squirro Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Other questions in Product Feedback

    Have general feedback or ideas that don’t fall under the usual categories? We’re all ears!

Powered by Jira Service Management
{"xsrfToken":"424b99f12215f21be0231c3802accd6f9233f715_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ae9d7707-1167-486a-9492-ebc4af40678c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YzcwOWI1ZC04MWZhLTQxMTktYTI4Yi1lM2IxMjg3NmY2ODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlOWQ3NzA3LTExNjctNDg2YS05NDkyLWViYzRhZjQwNjc4YyI6WyJyZWFkIl19LCJleHAiOjE3NTEzNTI1MDUsIm5iZiI6MTc1MTM1MTkwNX0.mucGEt1o6KKzGTT4QJo01sKVqjEvf-8IsQ7kx6DK8FA&client=6c709b5d-81fa-4119-a28b-e3b12876f683&mode=fit","logoId":"ae9d7707-1167-486a-9492-ebc4af40678c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Squirro Support Helpdesk","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Squirro Support Helpdesk","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#46a8d1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1bf4d34d-c9df-4760-b6a9-0c14f362c915/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YzcwOWI1ZC04MWZhLTQxMTktYTI4Yi1lM2IxMjg3NmY2ODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiZjRkMzRkLWM5ZGYtNDc2MC1iNmE5LTBjMTRmMzYyYzkxNSI6WyJyZWFkIl19LCJleHAiOjE3NTEzNTI1MDUsIm5iZiI6MTc1MTM1MTkwNX0.WCBePd6lh8I7ub06ouZWghwySYUDyGB4Hhx2a0ozc5c&client=6c709b5d-81fa-4119-a28b-e3b12876f683&height=300&mode=fit","bannerMediaApiFileId":"1bf4d34d-c9df-4760-b6a9-0c14f362c915","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=squirro","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"424b99f12215f21be0231c3802accd6f9233f715_lout","baseUrl":"https://squirro.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://squirro.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6c709b5d-81fa-4119-a28b-e3b12876f683","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8504bb0aa5f84a039857b5da01da4fb7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}